Job Overview This is a full-time, on-site role for a Front Desk Concierge based in the Greater Toronto Area, Canada. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Duties

- Manage access control by verifying identities of visitors, contractors, and staff using CCTV systems and manual checks
- Conduct surveillance activities with CCTV cameras to monitor premises continuously for suspicious activity or security breaches
- Respond promptly to security incidents or emergencies, coordinating with law enforcement or emergency services as necessary
- Implement conflict management strategies to de-escalate tense situations calmly and professionally
- Perform regular patrols of the facility to identify potential hazards or security vulnerabilities
- Maintain detailed logs of daily activities, incident reports,



and access records to ensure accurate documentation

Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and courteously with residents, visitors, and team members
- Knowledge of receptionist duties and qualified phone etiquette
- Competent in computer literacy, with proficiency in basic office software applications
- Excellent organizational skills, attention to detail, and time management
- Experience in property management or a similar role is an asset
- At least 2 years of concierge and security experience
- Holds a valid security licence
- Eligible to work in Canada
- Available to work overnight and weekend shifts when required

Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.

📌 Front Desk Concierge (Toronto)
🏢 Diamond Property Services
📍 Toronto