Splunk seeks a Technical Customer Success Specialist with Splunk product expertise and strong communication skills for work from home across Western Canada.As part of Splunk, a Cisco company, you will support enterprise customers across cybersecurity, observability, and IT operations platforms. You will guide Splunk Cloud and Enterprise deployments, provide advisory support, and develop technical adoption planning aligned with customer goals. The role combines technical health mentorship with consultative customer relationships.Key Responsibilities:
Address technical health issues for Public Sector customersOversee technical adoption plan execution across multiple teamsMentor customers on technical health planning and recommendationsCoordinate critical issues, upgrades, add-ons,



and maintenance windowsAnalyze usage and recommend education or additional servicesRequirements:
Three or more years in technical support or related experienceTwo or more years building customer relationships with commercial accountsCommunicate technical concepts to nontechnical audiencesWork independently and collaborativelyAchieve Splunk Architect Certification within one yearApply your Splunk expertise, customer advisory skills, and technical health experience to enterprise adoption across Western Canada.
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📌 Splunk Technical Customer Success Specialist (Winnipeg)
🏢 Cisco Systems
📍 Winnipeg