Job Summary

Support store goals by leading a customer-focused team, optimizing inventory and merchandising, and creating a seamless shopping experience.

Duties and Responsibilities

Under the supervision of the Store Manager , the duties and responsibilities of the Key horlder include, but are not limited to, the following:

- Responsible for opening and closing the store
- Assists customers on the sales floor, on the telephone, as well as at the registers
- Proactively seek to learn and grow through personal learning and development opportunities

Skills and Effort Requirements

- Pleasant, friendly, and approachable demeanor with a focus on creating a positive customer experience.
- Ability to delight customers and consistently go above and beyond expectations.
- Strong ability to understand and anticipate customer needs.
- Excellent verbal and written communication skills.
- High attention to detail and accuracy.
- Commitment to continuous learning about products and services.
- Capability to work in a fast-paced, deadline-oriented environment.
- Physical ability to frequently lift and/or move up to 50 lbs.
- Flexibility to work varied schedules, including nights, weekends, and holidays as needed.




- Pet knowledge and experience is an asset.
- Previous supervisory experience is an asset.

Minimum Requirements

- Previous experience as keyholder
- Strong communication skills, both verbal and written.
- Ability to thrive in a quick-paced environment.
- Physical ability to lift/move up to 50 lbs regularly.
- Flexibility to work varied hours, including nights, weekends, and holidays.
- Desire to continuously learn and improve product knowledge.
- Pet knowledge/experience and supervisory experience are considered assets.

Additional Information

- This posting is for an existing vacancy.

Job Types : Part-time, Permanent Part time hours: 15-20 per week

Pay: From $16.75 per hour

Benefits :

- Store discount

Application question(s):

- How many years of experience do you have in a retail or customer service environment?
- Have you previously held a keyholder or supervisory role (e.g., opening/closing responsibilities, managing shifts, cash handling, securing premises)?
- Do you have reliable transportation to and from work for early morning or late evening shifts?

Work Location: In person

📌 Full Time Key Holder (Halifax Regional Municipality)
🏢 Ren’s Pets
📍 Halifax Regional Municipality