Mississauga

- ERP WMS Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Application Support & Monitoring

- Perform daily batch process monitoring (including weekends and holidays) for inbound and outbound integrations, identifying failures, warnings, and unprocessed files.

- Continuously monitor ESS and BI Publisher reports to identify long‑running or stuck jobs.

- Conduct performance monitoring and tuning of batch processes and reports.

- Provide heightened 24/7 support during critical sales periods including:

- Back‑to‑School (Aug 20 - Sep 10)

- iPhone Launch (Sep 25 - Oct 10)

- Black Friday to Cyber Monday (4 days)

- Boxing Day (1 day)

- Prioritize Black Friday weekend and support critical days readiness, including production performance testing and fixes.

- Log tickets with software vendors for product defects.

- Collaborate with Cloud Operations and desktop teams on software and hardware issues.

- Perform enterprise access reviews, disaster recovery submissions, SOX controls, and support audit queries.

- Develop workarounds and execute data patches for error reprocessing.

- Scale temporary workarounds to mitigate P1/P2/P3 issues.

User Access Management

- Perform access provisioning and deprovisioning, including license control.

Application Monitoring & Support (General)

- Monitor batch processes for inbound and outbound integrations.
- Monitor ESS and BI Publisher reports.




- Conduct performance tuning of batch jobs and reports.
- Log product defects with vendors.
- Collaborate with cloud operations and desktop support.
- Develop workarounds and data patches.
- Scale temporary workarounds for issue mitigation.

Critical Event Readiness

- Provide 24/7 support coverage during peak sales periods.
- Perform production performance testing and implement fixes.

Compliance & Governance

- Complete enterprise access reviews.
- Prepare disaster recovery submissions.
- Execute SOX controls and support audit queries.

The base compensation range for this role in the posted location is: CAD 86,000 - 149,000.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available advantages are determined by local policy and eligibility and may include:

- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental,



and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting

📌 ERP WMS Specialist (Mississauga)
🏢 Capgemini
📍 Mississauga