Job Title: SMB & Strategic Accounts Sales Executive

Location :Hybrid / On‑site Department :SMB Sales Reports to: National Sales Manager

Salary : 40k-60k + commission (OTE 100k+/year)

Role Summary

We’re looking for motivated sales professionals who can proactively generate recent opportunities and turn inbound interest into new customers. You’re expected to prospect by phone, in person (door‑to‑door/onsite visits), and through local networking to expand our footprint across SMB segments. You’ll also respond rapidly to inbound leads, qualify needs, schedule assessments/demos, build proposals, and close new deals.

What You’ll Do

Core Outbound Prospecting

- Conduct in‑person prospecting (e.g., storefronts, light industrial, multi‑dwelling units) and canvassing where appropriate.
- Leverage local networking (trade associations, chambers, BNI, property managers, realtors, builders).
- Book qualified meetings for on‑site assessments and demonstrations.

Lead Management & Conversion

- Respond to all leads within SLA
- Qualify prospects (budget, authority, need, timeline), set appointments, and drive next steps.
- Deliver value‑based pitches for intrusion, video, access control, monitoring, and smart home solutions.
- Build proposals/quotes and move opportunities through the pipeline to close.
- Maintain meticulous CRM hygiene: notes, stages, tasks, and next‑step dates.

Customer Experience & Retention

- Run needs assessments and site walk‑throughs; coordinate with technicians for feasibility.
- Educate customers on solution options, financing, warranties, and monitoring plans.




- Ensure a smooth handoff to installation/operations and follow up post‑install.

Process, Compliance & Reporting

- Hit weekly activity targets and monthly/quarterly revenue goals.
- Adhere to CRM, quoting, and contract workflows; uphold CASL (anti‑spam), privacy (e.g., PIPEDA / QC Law 25), and applicable licensing/permits.
- Provide timely pipeline forecasts and competitive feedback.

What Success Looks Like (KPIs)

- Speed‑to‑lead :Avg response time within SLA
- Inbound conversion :Inquiry Opportunity, Opportunity Win rate.
- Outbound productivity :Calls/day, meetings booked, new opportunities created.
- Revenue :Monthly/quarterly new SMB sales.
- Pipeline health :Coverage (3-4× quota), stage progression, aging.
- Customer metrics :Show rate, close cycle time, NPS/CSAT post‑install.
- Data quality :100% required fields, next steps scheduled, accurate close dates.

You’ll Thrive Here If You Have

- 2+ years in inside sales, SDR/BDR, or full‑cycle sales (security systems, telecom, SaaS, home services, or SMB solutions preferred).
- Strong phone presence; comfortable with live demos and onsite visits .
- Proven track record meeting/exceeding quota in both inbound and outbound motions.
- Excellent discovery, objection handling, and closing skills.




- CRM proficiency (e.g., Zoho/Salesforce/HubSpot/MS Dynamics), sales engagement tools, CPQ/quoting.
- A valid driver’s license and ability to travel locally.
- Bilingual (English/French) is a strong asset for QC markets.

Nice to Have

- Familiarity with intrusion, video surveillance, access control, fire panels, and smart automation.
- Experience with RMR (recurring monthly revenue) models.
- Local market relationships (property managers, builders, realtors).

Work Environment

- Schedule: Full‑time; occasional evenings/weekends for homeowner or SMB availability.
- Hybrid inside/outside role with frequent local travel for meetings and networking.
- Team‑first culture with structured training, shadowing, and call coaching.

Compensation & Benefits

- Base salary + uncapped commission (accelerators on over‑achievement and RMR).
- Performance bonuses (quarterly), mileage reimbursement, benefits, and paid training.
- Tools provided: CRM access, proposal tools, call recording/coaching.

Compliance & Safety

- Observe do‑not‑call preferences and building/municipal rules for in‑person prospecting.
- Maintain any required provincial permits/licensing for security system sales/solicitation.

INTQC

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📌 Smb & Strategic Accounts Sales Executive - Calgary
🏢 GardaWorld
📍 Calgary