Who we are For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for an Air & Ocean Specialist, Intermediate What you’ll be doing This position is responsible to coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the Canada Customs Act. What we can offer you - Competitive salary, benefits package, and matching retirement plan. - A friendly, collaborative work environment. - Opportunities for professional development & ongoing learning. - A chance to be part of a growing organization. - Work from home arrangement available for applicants who are not local to a Buckland office. You will be responsible for - Provide the highest level of customer service to clients, vendors, and service providers. - Complete more complex customs entries with mínimal guidance. - Complete high volume of entries as defined by performance benchmarking. - Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with mínimal guidance.



- Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe. - Review accuracy of entries complete by other team members as required. - Handle queries in a prompt, efficient and professional manner. - Clear and trace shipments through to delivery. - Request payment, original documents, and send delivery instructions as required. - Report issues to Team Leader or Supervisor. - Support fellow team members and Team Leader with tasks as needed/required. - Nurture client relationships to ensure repeat business. What we need from you - High school diploma or equivalent. - Minimum two years of relevant work experience. - Intermediate MS Office experience. - Strong verbal and written communication skills. - Strong attention to detail and ability to handle multiple tasks. - Excellent problem solving and decision-making skills - Must be legally eligible to work for the Company at all times. - Valid Passport ability to occasionally travel if required to other offices locations in CAD/USA/MEX. Want to apply? Get in touch today Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

📌 Air & Ocean Specialist, Intermediate (St. Thomas)
🏢 Buckland
📍 St. Thomas