Hours : Monday to Friday, 8:00 am - 5:00 pm or 7:00 am - 4:00 pm on a rotation.
Responsibilities
- Sells parts to customers and builds customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment.
- Inputs lost sales (e.g. due to no stock) into the business system.
- Increases sales and decreases obsolete stock by:
- Making suggestions on parts
- Up-selling products
- May help to fill Sales Representative’s orders and identify potential customers
- Stocks shelves and reports to Parts Manager on stock levels. Maintains counter and store area and may assist in putting up displays. Participates in annual parts inventories, clean-up and preparation work.
- Sources parts for select customers by phoning suppliers and competitors. Seeks technical information regarding new & current products and orders merchandise within established limits.
- Accepts returned goods from customers for a credit.
- Deliver parts to external customers when required.
Qualifications
- 2 to 3 years of heavy-duty truck & trailer parts experience to ensure the ability to identify
- 2+ years with front line sales and customer service
- Valid Driver’s License required
- Prior parts sourcing or purchasing of products an asset
- Customer service focus & ability to build relationships
- Able to up-sell products to customers
- Strong numbers orientation, attention to detail
- Organized, sets priorities, meets deadlines
- Basic computer knowledge with ability to learn in-house systems
- Knowledge of Karmak business system preferred
- A team player, shows initiative, and a continual learner attitude
- Able to lift 50 pounds without assistance
- Mechanical aptitude demonstrated through informal automotive/truck mechanical experience a definite asset
- Forklift license or ability to achieve an asset
Why choose Maxim?
- A competitive hourly wage
- Group benefits including health (drug card), dental & vision
- RRSP plan with company match
- Educational assistance plan
- Employee referral $$ bonuses
- Opportunities for advancement
- Strong team environment
- Support of a national company
More about us : We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.
Job Types : Full time, Permanent
Benefits :
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Experience :
- Heavy Duty Parts: 2 years (preferred)
- Customer Service: 2 years (preferred)
Work Location: In person
📌 Parts Counter Person (Saskatoon)
🏢 Maxim Truck & Trailer
📍 Saskatoon
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