The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! - Responsibilities

Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities:

- Maintain excellence in store merchandising, detail and customer service
- Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
- Handle escalated customer service issues and offer solutions
- Ensure 100% customer satisfaction
- Lead by example, promoting teamwork within all departments
- Ensure a high-level of data entry accuracy with mínimal errors
- Maintain store inventory levels and inventory accuracy
- Control and reporting of Accounts Receivable and Accounts Payable
- Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

- High school diploma or equivalent; post secondary education an asset




- 2 or more years of customer service or sales experience
- Previous retail Supervisory or Senior Associate experience an asset
- Proven track record in customer service, operations and merchandising
- Excellent verbal and written communication skills
- Highly developed problem solving skills
- Good time management skills and work ethic
- The ability to promote an extreme level of excellence and pride in customer service and store detail
- Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive advantages package, including Health, Dental and Paramedical Services for you and your family

- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.

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📌 Brick Supervisor, Operations (Halifax Regional Municipality)
🏢 Leon’s Furniture
📍 Halifax Regional Municipality