Enhance customer experiences as a Service Advisor at Township Chevrolet Buick GMC. This position is perfect for individuals skilled in problem-solving, communication, and multitasking. At Township Chevrolet Buick GMC, we are seeking an effective Service Advisor who thrives in social interactions and technical problem-solving.
The ideal candidate brings previous experience in customer service or retail and a desire to provide exceptional support and guidance to our clients. You will serve as the key link between clients and technicians, ensuring clarity and satisfaction in all interactions. Key Responsibilities:
Welcome customers and document their vehicle concerns Prepare precise repair orders and obtain authorizations Communicate repair status and updates effectively Present honest service recommendations to customers Foster long-term customer relationships through follow-ups Requirements: 2+ years automotive service advising experience preferred Robust communication skills in-person and over the phone Comfort with enterprise software and digital tools Disciplined and self-motivated mindset Valid driver's license and clean driving record Deliver exemplary service and build loyal relationships with our clientele at Township Chevrolet Buick GMC.
📌 Customer-Focused Service Advisor Role (Richmond)
🏢 Go Downtown Kia
📍 Richmond
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