Position Title – Nordic Supervisor

Reports to – Manager

Location – In-person – 260 Scenic Caves Road, The Blue Mountains

Position Summary

The Nordic Supervisor works closely with the Manager and with all staff in the day-to-day operations of Scenic Caves Nature Adventures (SCNA). This position is a full-time seasonal position and works November to April, with the possibility for full time, year-round employment for the right candidate.

Responsibilities

· Work in the cross-country ski and snowshoe center selling day passes, renting cross-country skis and snowshoes.

· Interact with guests and help with their needs

· Lead the team in selling retail products and selling and preparing food and beverage items.

· Cash out, balance and report the daily numbers.

· Promptly and pleasantly answer phone calls and emails and check for phone messages in the office often. Return these messages.

· End of day clean-up & prep for next day

· Work within the health and safety requirements.

· Other related duties as assigned.

Qualifications

· 2 years’ experience of related experience in a similar role in the tourism industry.

· Organized person who enjoys working with a team and is energized by working in a fast-paced environment that requires multi-tasking.

· Experience with credit/debit machines/tills and iPad for rental forms is an asset.





· Must be available to work consistent weekends and statutory holidays given that SCNA is open 7 days a week (Closed Christmas Day).

· Dependable, organized, positive, responsible.

· Exceptional customer service skills with the ability to handle difficult customer situations with ease and calmness.

· Reliable transportation to get to from work at the SCNA location.

· Clear criminal record.

Other Details:

Compensation for this position is based on education and experience. Starting rate is $20.00-$22.00/hr depending on experience.

This position is a full-time seasonal position starting in November and finishing in April. There is potential to become a full-time year-round position with the right candidate.

Accommodations are available on request to support candidates throughout the recruitment process. If you require accommodation, please advise upon applying for the position so that we can discuss your specific needs and make the necessary arrangements.

Scenic Caves Nature Adventure does not use AI in the recruitment process.

Thank you for your interest, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract

Pay: $20.00-$22.00 per hour

Benefits:

- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Nordic Supervisor (The Blue Mountains)
🏢 Scenic Caves Nature Adventures
📍 The Blue Mountains