Support Fujitsu software solutions in Montreal using troubleshooting and log analysis. Work from the primary location, remotely, or from the office.

As a Junior Software Support Analyst, you will support edge, mobile, and cloud solutions for customers. The work includes Windows, Linux, Azure, GCP, AWS, Android, and iOS platforms. You will analyze evidence, maintain documentation, and collaborate with development, research, and quality assurance teams.

Key Responsibilities:

- Provide Level 3 software support for laboratory and field issues
- Analyze logs, traces, and evidence to diagnose software issues
- Support customer installations, upgrades, and solution deployments
- Maintain customer knowledge bases and software installation images




- Investigate defects and validate fixes with cross-functional teams

Requirements:

- One to two years of software or service desk support
- High school diploma with certifications or related degree
- Novice knowledge of Windows, Linux, Azure, GCP, and AWS
- Experience troubleshooting software, databases, networks, and hardware
- English and French communication abilities when required

Apply your software troubleshooting, customer support, and analytical skills to Fujitsu solutions in Montreal, Quebec.

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📌 Junior Software Support Analyst Montreal
🏢 Fujitsu
📍 Montreal