Sales and Management Director (North Vancouver)

Sales and Management Director (North Vancouver)

27 Oct
|
Capilano Audi
|
North Vancouver

27 Oct

Capilano Audi

North Vancouver

Join Canada’s Largest Automotive Group

driven by excellence, integrity, and innovation, Dilawri offers an environment
where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive
group and one of Canada’s Best Managed Companies. franchised dealerships, representing more than 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
guide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation , we
are also committed to making a meaningful impact in the communities we
Audi Capilano is seeking a results‑driven and
experienced Sales Manager to support the General Manager in overseeing
all activities within the New and Used Sales Departments. responsible for planning, organizing, and managing sales operations, ensuring
sales teams meet performance targets, and maintaining the highest dealership
The Sales Manager will lead all training and development
initiatives for sales staff, maintain administrative accuracy, and uphold
dealership processes. Working closely with sales teams, departmental leaders,
and the General Manager, this role ensures strong customer satisfaction,
effective sales execution, and consistent achievement of departmental goals.

assigned sales staff.
· Recommend optimal new vehicle inventory based on
sales rate and stock levels.
· Set gross profit and sales objectives and
monitor weekly performance.
· Assist with forecasting, budgeting, and expense
management for the New/Used Car Department.
· Communicate and enforce dealership policies and




Conduct daily one‑on‑one meetings and assist
salespeople with customers.
· Ensure sales staff plan daily activities using
CRM (calls, emails, appointments).
· Hire, train, motivate, and manage performance of
all new/used vehicle sales employees.
· Evaluate monthly sales performance and complete
Develop individualized training and improvement
Conduct daily/weekly sales and manufacturer
training sessions.
· Support programs to increase new/used car gross
Hold sales staff accountable for CRM usage and
Coordinate sales operations with Service, Parts,
and Business Office.
· Assist in planning programs to support staff in
Handle sales staff concerns and recommend
Review customer follow-up and ensure planned
contact through CRM.
· Review sales records to identify performance
Support dealership image through coordinated
sales initiatives.

- Assist in advertising campaigns and promotions.
- Collaborate with other Sales Managers for

Proven automotive sales management experience
(Strong understanding of dealership operations,
sales processes, and inventory planning
· Proficiency with CRM systems and sales tracking
Ability to evaluate sales performance and create
Solid leadership and team‑building skills
· Excellent communication, coaching, and
Strong organizational and time‑management skills
· Ability to enforce policies, maintain
Strong problem‑solving skills with a customer‑focused
multiple dealership departments
leading professionals in the automotive industry, our benefits include:

- coaching & training programs
- health & dental plans
- social events

📌 Sales and Management Director (North Vancouver)
🏢 Capilano Audi
📍 North Vancouver

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