27 Oct
|
Canada
|
Toronto
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Role & Profile: B2B Sales Customer Expert II
Advertised as : Enterprise Client Account Manager
Location: Toronto Office (Eglinton East or The Well, 250 University Ave. DT Toronto)- Fully On site
Reports to: B2B Sales Supervisor
Contract: Regular, Full-time
Travel Requirements: TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and in office solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.
Flexible - We believe in results
We are seeking a Client Account Manager Support professional to join our team, partnering with one of the fastest-growing companies in ad sales. In this role, you'll be our client's Enterprise Sales Team with account management activities and be instrumental in driving the success of advertising solutions.
You will leverage AI based data-driven sales strategies and foster strong strategic partnerships to help clients achieve their marketing objectives.
Compensation: $70,000 CAD base salary, plus $5,000 annual onsite work premium.
Partner & Client Management
Build and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals.
Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success.
Pre-Sales and Strategic Planning (Executed at the direction of client account managers & sellers)
Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers.
Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach.
SFDC pipeline creation and management for upsell and expansion opportunities.
Work exclusively on expansion of client ad sales business for Fortune 500 companies by running end-to-end sales acquisitions through full sales cycle with thorough funnel optimization.
Fully able to initiate, manage and communicate C-level conversations across Fortune 500 companies in the North American market.
Campaign Setup, Management, and Optimization
Define campaign programs, support kick-off calls, and manage creative asset review and approval.
Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients.
Optimize campaigns with Ad Sales tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments.
📌 Account Sales Manager - Remote (Toronto)
🏢 Canada
📍 Toronto