We support our employees to shape their career by encouraging continuing education and investing in training and development.

We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are engaging and rewarding.

We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.

We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.

We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.

We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Senior Claims Advisor to join our team in our Toronto, London, Waterloo, or Hamilton offices!

As a Senior Claims Advisor, you will directly report to the Vice-President – Claims, Central Region and work closely with lawyers, underwriters and adjusters to conduct analysis of claims and coverage and recommend solutions to coverage issues.

Your day as a Senior Claims Advisor

Conduct analysis of claims and coverage and recommend solutions to coverage issues.

Provide technical expertise to internal and external clients regarding claims coverage.

Update the client on the status of the claim as required.

Ensure that the Client Executive is up to date on the current claims status of the account.

Maintain current and accurate files and documentation for each claim.





Build and maintain excellent working relationships with adjusters, insurers and related trades and suppliers.

Comply with all corporate policies and procedures.

Develop claims management reports and distribute reports to management and/or clients as required.

Develop and distribute claim notification reports identifying major losses, trends or frequency for management and/or clients.

Mentor and support the Claims team with problem files and difficult situations.

7 to 10 years of relevant experience in claims handling.

Strong insurance background and excellent knowledge of Auto/Transportation and Casualty lines of business and related coverages.

RIBO Licensed preferred; must be willing to get licensed if not already.

CIP, CRM certification is an asset.

Customer focused and service oriented.

Good command of the Microsoft Office Suite (Word, Excel, …)

EPIC systems knowledge is an asset.

Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Visit our website to learn more about us: bflcanada.We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

📌 Senior Claims Adjuster- Examiner (Toronto)
🏢 BFL Canada
📍 Toronto