Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. Join our Inside Sales Team ! Now hiring a Remote Scheduling and Sales Specialist (internally called an Inside Sales Specialist ) to join our growing organization.
You are sales-minded, with the ability to discuss product promotions and hearing care appointment options with a wide variety of clients across Canada. There is no cold calling required in this role, so we expect our Inside Sales Specialists to utilize existing leads to grow our client base by depicting HearCANADA's clinics as their destination of choice for top-tier hearing care.
Permanent position: Full time (37.5 hours per week)
Core hours: 11:00 am – 7:00 pm EST, Monday to Friday with some infrequent Saturday hours (approximately one or two per quarter) and some infrequent adjustment of hours to cover for colleagues (notice provided)
Location: Remote position within Ontario, Manitoba, Alberta, or British Columbia
Compensation : $23.00- $25.00 per hour based on experience plus quarterly bonus entitlement
Employer-funded health, dental, and vision benefits (starting on day one) with additional healthcare spending account
Generous time off policies including attractive paid vacation programs, 7 paid personal days per year, + 1 paid volunteer day per year
Support sales targets by contacting prospective clients (warm leads)
to book an appointment with a hearing care professional in one of our many clinics across Canada
Identify client needs and new sales opportunities, introduce promotions, and book hearing care appointments
Meet and exceed daily Key Performance Indicators (KPIs) and overall targets while ensuring each interaction is consistent with standards of HearCANADA
Participate in daily/weekly team meetings to share feedback and practice sales skills
Maintain a high-volume calling plan and update all pertinent client information in appointment system (CRM)
1+ years experience in inside sales or high-volume appointment scheduling
- Health industry experience is considered an asset
- Effective communication in the English language, both verbally and in writing
- Bilingualism in French would be considered a definite asset
- Prior experience with CRM systems, and willing to learn new software and tools
- Availability to work the schedule depicted within the job posting on an ongoing basis with some Saturday coverage as required
We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process;