Build your career at the hospital that’s building for the future
Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
We currently have an exciting opportunity for a Senior Technical Analyst to join our Information Systems & Telecommunications team.
Working collaboratively within the IS&T; team and reporting to the IT Manager, the successful incumbent will deliver third level support, innovative customer focused service by analyzing, troubleshooting and resolving Infrastructure server hardware/software and application related issues to hospital Staff, Physician and Volunteers in an efficient and courteous manner.
Employment Status: Full-time Hours of Work: Week Days Location: All Sites Labour Group: Non Union
Proactively plans, creates, builds and manages the Technical Support component within the Information Systems & Telecommunications department.
Provides advice and recommendations to the CTO and Manager relative to the establishment of major project priorities.
Understands the hospital data and information needs of the corporation at a high level and liaises with the Telecommunications Manager, I.S. Provides the corporation with appropriate, integrate, innovative and cost-effective information systems technology solutions. Technology includes but not limited to Hardware, Operating Systems and Network components.




Ensures that all Technical areas function with full security and integrity controls.
level Technical support, troubleshooting and Incident Management for all backend systems IT integration.
Provides Technical oversight for administration, integrity, security, storage and disaster recovery of data
Supports continuous improvement to the ongoing services delivered by the Technical team and overall Information Systems & Telecommunications while recognizing the needs and expectations of the clients. Builds and maintains a strong technical team with the overall Information Systems & Telecommunications Team. Responsible for training when necessary
Represents the Hospital for matters related to the Technical area to all external contacts.
Develops and executes plans which service to align Technical Information Systems staff, technologies and other resources with the Humber River Health management strategic direction.
Partners with Technical related departments to provide direction for the implementation of a total hospital-wide information system.
Supports the CTO and Manager in the continual integration enhancement and standardization of information systems, policies and procedures to maintain pace with technological progress, economic change and business needs across the enterprise.
System Life Cycle, change control, project management).
Performs other projects or duties as assigned.
Successful completion of University and/or Community College diploma in a computer technology program
A highly developed customer-service orientation is essential
level technical experience in Microsoft server administration, MS SQL, VMware,



Cisco Switches/Cores/ASA Firewalls/Intrusion Prevention and Detection, Storage Area Networks (EMC, Compellent, etc.)
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Technical requirements:

Certified Microsoft Server 2012/SQL2012 and above
Certified Microsoft Exchange 2013 and above
Micro Soft System Center Configuration Manager
CCIE Routing and Switching/Wireless/Security
Certified ITIL Foundation
We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systematic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.
We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. As an equal prospect employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
Accommodations are available throughout the recruitment process and employment. This position is being posted in response to an existing vacancy at Humber River Health.
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📌 Senior Technical Specialist - Information Technology (Toronto)
🏢 Humber River Health
📍 Toronto