NMI is looking for a Senior Product Owner to drive tactical delivery across our Billing and Data platform teams. This role sits within the Engineering organization, reporting directly to the Director of Software Engineering, and carries ownership across two interconnected domains: Billing, which manages five distinct billing platforms, and Data, which owns ingestion and transformation pipelines built on GCP and BigQuery. As a Senior PO at NMI, you are the subject matter expert for every feature your team builds. You are present in the details: writing sharp user stories, validating acceptance criteria, conducting UAT, and ensuring releases meet the bar. the Senior PO owns execution, stories, UAT and releases. NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. We're the platform that powers success for cutting-edge tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus
Once we decide, we move forward together - holding ourselves accountable to our commitments, and focusing on what matters most to our customers. Raise the Bar.
When we raise the bar, our customers feel it too.
Product Ownership & Agile Execution
Lead delivery for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring work is clearly defined, prioritized, and ready for engineering execution.
Conduct and manage User Acceptance Testing (UAT) to validate that releases meet functional requirements, quality standards, and platform integrity expectations, including writing and executing SQL queries directly against BigQuery to verify data accuracy and pipeline correctness.
Collaborate with peer Product Owners to manage cross‑team dependencies and sequencing across shared initiatives.
Partner with Engineering Managers to align on resource capacity and incorporate technical guidance into backlog planning, sequencing, and delivery decisions.
Provide product training and enablement for customer‑facing teams, support, and other internal stakeholders.
Gather and translate requirements from technical and non‑technical stakeholders across departments.
CRMs, payment processors).
Use AI tools as a core part of daily delivery: drafting stories and acceptance criteria, generating and checking SQL, synthesizing stakeholder input, and producing release notes, while owning the accuracy of everything that ships.
Develop and sustain deep knowledge of NMI's five billing platforms: their architectures, business rules, interdependencies, and how they serve different merchant and partner segments.
Serve as the primary point of contact for billing‑related feature questions across engineering, finance, and operations stakeholders.
payment processors, CRMs, ERP systems).
Identify and flag platform‑level risks, technical debt, and consolidation opportunities in partnership with engineering leadership.
Data Platform Expertise
Develop and sustain deep knowledge of the Data team's ingestion pipelines, transformation layers, and data artifact delivery on GCP and BigQuery.
Serve as the primary point of contact for data platform questions, pipeline scope, and data artifact requirements across analytics and reporting stakeholders.
Author and execute SQL queries against BigQuery as a core part of UAT, validating pipeline outputs, confirming transformation accuracy, and ensuring data meets acceptance criteria before releases go live.
Partner with data engineering to define and prioritize data models, views, and dashboards that meet stakeholder reporting needs.
Advocate for data governance, lineage, and best practices in scalability, usability, and privacy‑compliant data handling.
5+ years of experience as a Product Owner or Technical Product Manager, with a track record of deep feature ownership in platform, infrastructure, or data‑centric environments.
Deep expertise in either payments/billing systems or cloud data platforms, plus a demonstrated record of becoming credible in a new technical domain within months.
Proven ability to become the go‑to SME for the products and features you own, including technical depth, not just business context.
Strong understanding of cloud‑based data platforms, pipelines, and tools (BigQuery, dbt, Airflow, etc.).
Comfort writing ANSI SQL against a cloud warehouse (BigQuery, Snowflake, Redshift or similar) as part of UAT validation, confirming pipeline outputs, transformation logic, and data accuracy meet acceptance criteria.
Skill in Agile development frameworks and tools (e.g., Experience conducting and managing User Acceptance Testing (UAT) to ensure product quality and stakeholder satisfaction.
Effective communication skills across technical and non‑technical stakeholders.
Experience coordinating software release cycles, QA processes, and documentation.
Daily use of AI tools in product work (story drafting, SQL, research, release communications), with the ability to describe where they fail.
Experience with financial systems, billing platforms, or accounting modules in a SaaS or fintech environment.
Experience in data governance or privacy‑compliant data handling (GDPR, CCPA).
Technical background (CS degree or equivalent experience).
A remote first culture!
Personal growth and advancement opportunities
Health, Dental and Vision Insurance
Life, ADD, Short‑term and Long‑term Disability insurance
Flexible Spending Account
We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and processed by NMI for the purpose of recruitment and employment‑related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here:
This is a remote role with an annual US base salary range of $110,000 – $125,000 USD.
📌 Senior product owner (remote) (Ottawa)
🏢 NMI
📍 Ottawa