Assistant Store Manager
Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.

More about the Ministry

Servant Leadership: We live to be the hands and feet of Jesus and are honoured to serve those in our care.
• At Adult & Teen Challenge, staffing positions are grounded in the identity of a Bible-based ministry, rooted and founded on the Word of God. Adult and Teen Challenge SuperThrift is a vital part of the Adult & Teen Challenge organization, dedicated to providing financial support for life-changing programs that help people overcome life-controlling addictions through a faith-based approach. SuperThrift is more than a store, it’s a community hub dedicated to supporting individuals on their journey to recovery from addiction. By working at SuperThrift, you will directly contribute to the success of the organization's mission and be a part of helping to bring freedom within reach for individuals and families overcoming addiction.

This role is responsible for the oversight and daily operations of SuperThrift and will work hand-in-hand with the Store Manager, supporting as required. They will be responsible for leading a team of staff, students, and volunteers through all aspects of store operations. The position will manage inventory, ensure exceptional customer service, and maintain a well-organized, safe, and appealing store environment. This role is required to maintain high store standards and provide overall store leadership.

Managing, leading, mentoring, and training of staff, students, and volunteers.
• Managing daily staff levels and move staff around as required to support operations.

Store Operations

- Oversee all retail store functions, including opening and closing procedures, cash handling, security,



and overall cleanliness.
- Support loss prevention efforts, including being a liaison for store security.
- Assist with administrative duties and scheduling as required.

Customer Service

- Ensure all customers, donors, and visitors receive courteous, friendly, and productive service from all staff, students, and volunteers.
- Resolve customer concerns in a professional and respectful manner.
- Ensure staff are providing and engaged in excellent customer service.

Donation and Inventory Management

- Oversee and support intake, sorting, pricing, and display of donated merchandise to maximize sales and maintain stock levels.
- Handle daily sales reporting, bank deposits and daily cash handling.
- Drive sales and production targets.
- Ensure the store operates in compliance with all organizational policies, safety standards, and local regulations.

Serve as a positive role model and integrate the mission of Adult & Teen Challenge into daily store operations.

Education, Experience and Credentials

- High School Diploma or equivalent.
- Post secondary education in relevant field considered an asset.
- Minimum two (2) years experience in retail or customer service required.
- Minimum of five (5) years leadership experience, preferably in retail.
- Experience working with a POS system and basic computer application required.
- Personal Competencies
- Excellent customer service skills.
- Excellent time management skills.
- Ability to lead, delegate, and manage daily operations.
- Flexible schedule including working days, evenings, weekends, and holidays.
- Contact with other staff, program students, volunteers, and the general public.
- The work environment reflects the Christ-centered mission of Adult and Teen Challenge, where staff collaborate in ministry-focused work that supports individuals in their recovery journey.

📌 Assistant Manager, Evening (Winnipeg)
🏢 Adult and Teen Challenge of Central Canada
📍 Winnipeg