The Shift Supervisor position is responsible for assisting the store team in store operations and opening/closing procedures as well as security during their shift. The Supervisor must also provide efficient and friendly service to customers and for maintaining excellent Store operating standards at all times.
Key Responsibilities:
- Responsible for overall security of the store.
- Oversees the store operations and provides a safe working environment for the rest of the team.
- Provides a high level of customer service by establishing contact, greeting customers and ensuring customer satisfaction
- Provides solutions for customers concerns.
- Receiving orders and following the proper procedures.
- Completes the opening/Closing Supervisors work plans.
- Maintains a balanced float while on shift and counts cash drawer at end of shift, reporting and accounting for any discrepancies
- Faces and displays merchandise
- Ensures products are scanning correctly and advises Management of any discrepancies
- Demonstrates a high level of skilled and ethical standards by adhering to all Company policies and procedures
- Handles products and operates equipment according to regulations and Company policies and procedures
- Demonstrates consistent growth in product knowledge and product changes
Requirements:
- Must HAVE Open availability to work mornings,nights and weekends.
- Must be 19+ years of age
- Must have Serving it Right certification
- Must be able to bend, reach and stand for long periods of time with out issue.
- Must be able to lift 50 lbs on a regular basis without issue.