Support customized Life Science orders remotely for MilliporeSigma using SAP, Salesforce, and customer-focused supply chain coordination. Help remove barriers from allocation through shipment. As Special Business Support Specialist, you will manage varied orders for Serum, Bulk, Custom materials, and unique businesses. You will review specifications, manage dates, and communicate across Order Management, Planning, customers, and sales teams. Your work supports timely delivery and customer retention.

Key Responsibilities:

Enter and manage customized Life Science customer orders

Monitor orders from entry through shipment

Confirm packaging configurations and customer specifications

Offer alternate products and configurations when unavailable

Investigate inquiries and identify corrective actions

Requirements:

High School Diploma or GED

Two or more years of customer service experience

One or more years using SAP and Salesforce

Solid organizational, analytical, and communication skills

Ability to manage multiple priorities and changing processes

Apply customer service, order management, and problem-solving skills to support MilliporeSigma customers and customized shipments remotely.

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📌 Business Support Specialist (Remote) (Montreal)
🏢 Biopharma Careers
📍 Montreal