Use English and French communication skills as an Insurance Sales Associate with Intact in Vancouver, supporting customers through inbound calls.

As a Bilingual Sales and Customer Service Associate, you will advise Canadians on personal insurance products and answer product questions. You will analyze customer needs, cross-sell services, and guide customers through next steps. The role also includes electronic inquiries, account updates, and issue resolution.

Key Responsibilities:

- Advise customers on appropriate insurance products and next steps
- Analyze needs and promote personal insurance products
- Process payment method changes accurately and efficiently
- Handle telephone and electronic customer inquiries promptly
- Resolve customer issues while delivering exceptional service

Requirements:

- At least one year of customer service experience
- Required bilingualism in English and French
- Previous call center experience preferred
- Excellent communication and empathy skills
- Ability to navigate systems and multitask under pressure

Bring bilingual communication, sales, and customer service strengths to Intact’s Vancouver insurance team while preparing for licensing.

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📌 Bilingual Insurance Sales Associate (Vancouver)
🏢 Intactfc
📍 Vancouver