Microsoft licensing operations leadership meets compliance expertise in this Softchoice manager role. Lead accurate, efficient transactions across the licensing lifecycle.The Manager, Operational Excellence leads Softchoice’s Microsoft Licensing Operations team and daily transaction execution. You will oversee quoting, contracts, ordering, amendments, renewals, and agreement maintenance. The role requires licensing knowledge, people leadership, operational judgment, and robust controls across commercial, public sector, and education customers.Key Responsibilities: Lead, coach, develop, and retain the Microsoft Operations teamOversee quoting, contracting, ordering, amendments, and renewalsMonitor service levels, productivity, quality, and operational performanceTranslate Microsoft requirements into procedures, controls,



and trainingEscalate risks, exceptions, and complex customer matters appropriatelyRequirements: At least three years of progressive relevant operational experienceDemonstrated coaching, performance management, and workload planning experiencePractical software licensing and agreement maintenance knowledgeExperience supporting compliance reviews, audits, controls, or risk managementStrong cross-functional communication and analytical problem-solving skillsBring Microsoft licensing, people leadership, operational controls, and continuous improvement expertise to Softchoice’s transaction-focused team.#J-18808-Ljbffr

📌 Microsoft Licensing Operations Manager (Winnipeg)
🏢 Softchoice
📍 Winnipeg