Lead claims fraud management at Desjardins by directing SIU operations, investigations, and risk mitigation. Use data and analytics to strengthen fraud response.As Manager, Claims Fraud Management and Special Investigations Unit, you will report to the Director and lead end-to-end SIU operations. You will guide prevention, detection, investigation, and resolution while supporting compliance, operational excellence, and strategic objectives. Your recommendations will shape SIU priorities and resource allocation.Key Responsibilities: Lead end-to-end SIU and fraud management strategiesUse analytics and performance metrics to drive improvementMaintain fraud policies, controls,



and governance frameworksMonitor emerging fraud trends and organized fraud activityBuild relationships with regulators, law enforcement, and partnersRequirements: Bachelor's degree in a related fieldMinimum nine years relevant experience, including six years managingExperience in fraud management or special investigationsAdvanced knowledge of fraud governance and compliance requirementsStrong written and oral French and English communicationDirect Desjardins claims fraud strategy through SIU leadership, analytics, governance, investigations, and risk mitigation expertise.#J-18808-Ljbffr

📌 Claims Fraud Management Manager (Aurora)
🏢 Desjardins
📍 Aurora