As Product and Compliance Manager, you'll own the information behind every Zone3 product and the critical path that gets it to launch. You'll also run sampling and give our Customer Service team the product knowledge they need.You'll sit at the centre of product development, supply chain, sales, marketing, customer service and finance. Your job is to get products out on time, backed by accurate data and ready to sell across every channel.You'll report to the Director of Supply Chain and Operations, and work closely with suppliers, marketplace partners, certification bodies and system providers.What you'll do Run the critical path Own the product critical path from concept to launchCoordinate internal teams and suppliers so every milestone landsSpot delays early and resolve them before they biteKeep stakeholders updated on recent product development projectsGet every function ready for launchOwn product information and compliance Hold all product data and documentation, accurate and complete across every business systemCreate and maintain product specifications, packaging information, Digital Product Passports (DPPs), compliance documentation and product certificationsMeet every regulatory and customer requirementWork with suppliers to obtain and validate technical product informationLead on Bombiix Act as business owner and in-house expert for our Bombiix platformProtect data integrity and improve the processes around the systemTrain users and support them day to dayWork with the system provider on enhancements, issues and future developmentsManage sampling Run the sampling process from request to approvalCoordinate sample production with suppliers and internal teamsTrack sample availability and distributionCheck samples meet quality, specification and timing requirementsSupport sales, marketing and customer-facing teams with what they needCreate product and packaging tech packsSupport development across the product lifecycle,



from new introductions to improvements on existing linesWork with suppliers on specifications, improvements and new ideasHelp assess cost, quality and functionalityWith the right experience, take on selected product development or sourcing and workflow activitiesEquip Customer Service Be the product expert our Customer Service team turns toBuild product training materials and deliver the sessionsSupport escalations on product-related customer issuesSpot recurring problems and drive fixes with the right teamsWhat success looks like Launches land on time. Product data and compliance documents are right first time. Samples arrive when they're needed, marketplace channels perform, and our Customer Service team knows the range inside out. Over time, product-related customer issues fall and Bombiix becomes a system everyone trusts and uses.What you'll bring Experience in product management, product development, merchandising or a related commercial roleStrong project management and organisation, with the ability to run several projects at onceExperience managing product data and technical documentationStrong analytical and reporting skills, including advanced Microsoft ExcelAdobe and graphic creation skillsConfident stakeholder management, inside the business and with suppliersExperience with Digital Product Passport (DPP) requirementsKnowledge of packaging and product compliance regulationsExperience with ERP, PIM or other product information management systemsPrevious ownership of a product lifecycle management systemIf you swim, ride or run, you'll find plenty of people here who do the same. It isn't a requirement. Care for detail and getting things right is.The details DetailBased on experienceReports toDirector of Supply Chain and OperationsLocationSend, SurreyWorking patternHybrid, 2 days a week in the officeContract and hoursFull time, 40 hours a week31 October 2026There's room to grow. As your ownership of product development and marketplace performance increases, the role can develop into a Senior Product Manager position.#J-18808-Ljbffr

📌 Product And Compliance Manager (Surrey)
🏢 ZONE3
📍 Surrey