Birks Group in Montreal is seeking a Team Lead, After-Sales Service to guide a small team in delivering outstanding after-sales support, manage client inquiries, and coordinate repairs and special orders. The ideal candidate has at least 2 years in a supervisory or after-sales role, and luxury retail/jewelry experience is a solid asset.
Bilingual French/English is required. You will collaborate with suppliers, store teams, and the Birks Workshop to uphold service excellence and foster a
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📌 Luxury After-Sales Team Lead (Montreal)
🏢 Birks Group
📍 Montreal
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