Elevate member experiences as a Front Desk Associate at Planet Fitness. Join our supportive team in a welcoming workplace, ensuring every member feels valued and heard.As a Front Desk Associate, you will engage with members and guests to provide exceptional service. Your role focuses on maintaining the 'Judgement Free Zone®' by addressing inquiries, assisting with membership functions, and supporting fitness journeys. Strong communication and a positive attitude are vital for success.Key Responsibilities:Greet members and assist with their check-inPromote a supportive fitness environment on the floorResolve member concerns and escalate to managementHandle phone inquiries in a friendly mannerPerform membership sign-ups and cancellationsRequirements:6-12 months experience in customer serviceMust be 18 years or olderAbility to pass a background checkWilling to become CPR/AED CertifiedBasic computer proficiencyBring your exceptional service skills to the energetic team at Planet Fitness, enhancing our members' fitness journeys.
📌 Customer Service Front Desk Associate (Welland)
🏢 Planet Fitness
📍 Welland
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