Serve pet-loving guests at Homes Alive Pets in Lethbridge using clear communication, honest advice, and solid customer service. Training is provided.

As a Customer Service Representative, you will support guests and their pets throughout the store experience. You will operate the till, process returns, fulfill orders, stock shelves, and share brand-agnostic product guidance. Product, pet care, and nutrition training is provided for candidates with guest service experience or willingness to learn.

Key Responsibilities:

- Greet guests and understand their pets’ needs
- Offer honest, brand-agnostic product and pet care advice
- Operate the till and handle cash accurately
- Process returns, exchanges, and pickup orders
- Keep shelves stocked, clean, organized, and current

Requirements:

- Ability to lift up to 50 pounds repeatedly
- Willingness to work in freezers down to -18°C
- Comfort operating WAVE at height after training
- Comfort working around dogs and cats
- Availability for evenings, weekends, and holidays

Bring communication, pet care interest, and dependable store service to Homes Alive Pets in Lethbridge every day.

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📌 Pet Retail Customer Service Representative (Lethbridge)
🏢 Homes Alive Pets Internal Job Board
📍 Lethbridge