Location: AlbertaType: Full time, PermanentSalary: $100,000 - $125,000 + bonusLead a multi-site portfolio for Canada’s leading janitorial and maintenance services provider.BEST For a Cleaner World keeps high-traffic public facilities running across Canada, from airports to major commercial properties. We have been named one of Canada’s Best Managed Companies by Deloitte for nine consecutive years (Platinum Standard) and one of Canada’s 10 Most Admired Corporate Cultures by Waterstone Human Capital. Our purpose is to make a positive impact on people’s lives: our clients’, our communities’ and our own team’s.We’re looking for experienced Operations Managers to own a large regional portfolios in Alberta. This is a leadership role with real P&L accountability, a strong operational team behind you, and room to shape how your region grows.What You’ll DoLead, coach and develop Site Managers and Assistant Site Managers to hit monthly, quarterly and annual productivity and performance targetsOwn your region’s budgets: build quarterly and annual forecasts, review monthly P&Ls, and control costs to stop revenue leakageTrack site KPIs and turn the data into action on productivity, client satisfaction and service qualityBuild long-term client relationships and take part in new contract negotiationsHire, onboard and train site leadership, and oversee new-hire training across your regionMake sure every location is properly staffed, professionally managed and compliant with BEST standards, employment standards and OH&S requirementsPlan succession and develop talent so your region is ready to growAct as the link between head office and the field,



putting company initiatives into practice and reporting on operational performance to senior leadershipImprove procedures and service systems in line with industry trendsWhat You Bring5+ years of multi-site operations leadership in a service environment, with direct responsibility for financials, budgets, safety and HRExperience in janitorial, facilities management, building services or a similar contract-services industry (strongly preferred)Working knowledge of the Employment Standards Act and Occupational Health and Safety legislationA good read on income statements, forecasts and budgets, plus strong MS Office skillsA servant-leadership style: you build teams that perform and stayExcellent written and verbal communication with staff, head office and clientsThe ability to analyze, prioritize, negotiate and deliver on strategic goals while priorities shiftA business-related post-secondary degreeA valid driver’s licence with an acceptable driver’s abstractWillingness to respond to urgent business needs outside regular hoursWhy BESTA nationally recognized culture and nine consecutive years as a Best Managed CompanyOwnership of a significant regional portfolio with the support of an established organizationClear paths for growth as we continue to expandBenefits Package, RSP Match, Car AllowanceBEST is committed to a diverse, equitable and inclusive workplace. We welcome applications from visible minorities, women, members of the 2 SLGBTQ+ community, Indigenous peoples, persons with disabilities and veterans. Accommodations are available on request throughout the recruitment process.#J-18808-Ljbffr

📌 Operations Manager (Calgary)
🏢 BEST
📍 Calgary