Are you an experienced Service Now Systems Administrator looking for a new prospect?Working with one of our top financial clients, this role calls for a Service Now Administrator-CSA/Banking. This position involves managing and optimizing the Service Now platform to support IT service management processes, ensuring stability, security, and performance.Pay rate range (CAD): $65.23/hr– $75.28/hrResponsibilities Manage and maintain the Service Now platform, ensuring optimal performance and availabilityLead system configuration, customization, and integration with existing ITSM processesPerform system upgrades, patches, and deployments on multiple Service Now instancesTroubleshoot and resolve production issues, performing root cause analysis and implementing corrective actionsDevelop and implement solutions adhering to IT Service Management policies and standardsCollaborate with project teams, vendors, and stakeholders to define scope and deliver technical solutionsConduct architecture, design, and code reviews for Service Now configurations and integrationsProvide 24x7 support during on-call rotations and perform off-hours maintenance as requiredMaintain documentation of system configurations, processes,



and technical proceduresEnsure compliance with security policies and frameworks relevant to the platformDesired Skill-Set 5+ years of experience as a Service Now Systems AdministratorCSA certification (critical requirement)Strong knowledge of Service Now platform configuration, management, and troubleshootingExcellent communication and stakeholder management skillsExperience with ITSM processes and best practicesAbility to troubleshoot complex issues and lead resolution effortsNice to Have Development experience within Service Now (e.G., scripting, custom app development)Previous experience in banking or financial servicesITIL certification or familiarity with ITIL frameworksBeach Head is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. Beach Head or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.Privacy Policy#J-18808-Ljbffr

📌 Servicenow Administrator-Csa/Banking (Toronto)
🏢 BeachHead
📍 Toronto