A career within the Financial Services Banking Operations team will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational roadmaps that maximize business opportunities and reduce risk for our clients. We advise leading Canadian financial institutions (e.G., Banks, Insurers, Credit Unions) on strategic, operational, technology and risk-and-controls matters across the banking lifecycle, including customer acquisition, onboarding, servicing, and middle- and back office operations. You will support business advisory, technology implementation, platform and ERP migrations, artificial intelligence initiatives, and transformation journeys that help our clients remain competitive during a energetic and challenging time of change.The OpportunitySupport and lead delivery of client projects from project scoping to conclusion, while exceeding client expectationsApply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challengesSupport the design and implementation of risk-and-control frameworks,



including first-line-of-defence processes and controlsBuild trusted relationships with clients and colleagues at different levels while working effectively across multidisciplinary teamsManage multiple timelines and projects within budget while coaching other team members and improving team performanceUnderstand our client’s business and strategies through data collection, interviews, formulating and testing hypothesesConvert complex data into meaningful insights with qualitative and/or quantitative evidenceCommunicate complex information effectively in written and verbal formatsEmbrace change and opportunities to be exposed to different situations, environments and perspectivesUpskilling for a digital world and technology trends and stay informed of emerging technologiesUphold the firm's's code of ethics and business conductWhat You'll BringWorking experience in management consulting demonstrating knowledge of operations in financial Services, which may include specific knowledge of middle-back-office functions in the retail

📌 Operations Consulting - Senior Associate (Toronto)
🏢 PwC Canada
📍 Toronto