Sr. Consultant, ClaimsAs a Senior Claims Consultant, you are responsible for advocating for clients during coverage disputes and supporting the reporting, documentation, negotiation, and settlement of claims with insurers on behalf of major clients. This role also supports all aspects of the client service program to help ensure responsive, efficient, and effective service delivery.Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.What the day will look likeAdvocating for clients to protect their interests in the claims processObtaining claims details, triaging, and reporting claims to insurersGuiding clients on preparing their claimDiscussing policy coverage for Aon clientsHandling administration of claims to include following up on settlements/claim status, remitting settlements to clients and handling all necessary correspondenceMonitoring large losses, attending loss sites and assisting clients in positive resolution of claimsPreparing claims reports for clients and annual loss history reports as requiredDiscussing aspects of coverage with insured and insurance companyOperational ExcellenceHandling and resolving claim matters across multiple domains or clients,



including participating in client meetingsNegotiating with insurers to obtain successful resolution of claimsUsing specialized claims knowledge to provide consultative advice and recommendations to clients and our Account Management and Broker teams in the various Aon officesSetting up Claims protocols on accountsConducting RFP's for adjusting services on behalf of clientsCo-ordinating handling of claims on assigned accountsAssisting Account Managers in marketing functionsAdvising internal personnel (Account Management, Brokers, and other Claims colleagues) on claims matters and servicesSpecial assignments as designated by managementOther related duties as requiredHow This Prospect Is DifferentAt Aon, our purpose is to help build decisions for the better – to safeguard and improve the lives of people worldwide. Aon will deliver a colleague experience that is more relevant, more connected, and more valued. This will result in a client experience, second to none. Our values ring true; We are Committed as onefirm to our purpose, United through trust and integrity as one inclusive team and Passionate about making colleagues and clients successful.Skills And Experience That Will Lead To Success7-10 years of experience working in a commercial claims environmentInsurer or Broker experiencedCompletion of/ working towards CIP/FCIP designationAB Adjusting license preferred or (must acquire within 3 months of employment) along with licensing in other jurisdictions as requiredStrong claims knowledge in one or all of these areas: Professional lines, Casualty Claims or Property ClaimsDemonstrated conflict resolution skillsStrong analytical skillsDemonstrated leadership abilities an assetStrong negotiation and relationship managements skillsAbility to influence audience and act with diplomacyStrong presentation skills, highly organized and can effectively manage competing demands

📌 Sr Consultant, Claims (Edmonton)
🏢 Aon
📍 Edmonton