Our core values Integrity – We do what’s right, even when no one is looking.Improvement – We do it well. Then we do it better.Caring – We put ourselves in others’ shoes.Authenticity – We like people, not pretense.Determination – We kick down walls.At Trail Appliances, we're not just selling appliances. We're helping customers create homes they love, and we're constantly looking for better ways to serve them. As a family-owned Canadian company, we believe great ideas can come from anywhere, and we're committed to giving our teams the tools, technology, and support they need to do their best work.We're looking for a Product Owner - Data & Business Intelligence to help shape how data drives decisions across our business. This is an exciting opportunity to lead the direction of enterprise reporting, analytics, KPIs, dashboards, and data products while working closely with teams across Sales, Operations, Customer Experience, Finance, Supply Chain, HR, and IT.If you're passionate about turning business questions into actionable insights, enjoy bringing clarity to complex challenges, and believe that positive data should drive better decisions, we'd love to hear from you.What You'll Do As our Product Owner - Data & Business Intelligence, you'll own the roadmap, backlog, adoption, and ongoing evolution of our data and analytics capabilities. You'll partner with stakeholders across the organization to ensure we are investing in the right reporting, metrics, and data products to support business outcomes.Own and maintain the roadmap and backlog for enterprise data products, dashboards, operational reporting, semantic models, self-service analytics, and related data quality initiativesPartner with business leaders and frontline teams to understand the decisions, measures, risks, and operational questions that data products must supportEvaluate and prioritize requests based on business value, KPI impact, data readiness, effort, urgency, dependencies, regulatory requirements, and audience reachTranslate business needs into user stories, metric definitions, acceptance criteria, security requirements, data expectations, and measurable outcomesWork closely with BI architects, data engineers, analysts, application owners, and subject-matter experts to deliver trusted and scalable analytics solutionsFacilitate discovery workshops, KPI-definition sessions, backlog refinement, reporting rationalization, user acceptance testing, demonstrations,



and release activitiesChallenge duplicate reports, conflicting metrics, spreadsheet-driven processes, and low-value requests in favour of governed, reusable, and scalable reporting solutionsLead business validation, testing, adoption, training, documentation, and post-launch measurement activitiesMonitor data quality, report usage, adoption, performance, business impact, and ongoing value realizationHelp establish and maintain practical governance practices that improve trust, consistency, and confidence in our dataWhat You Bring We're looking for someone who combines strong product thinking, business analysis expertise, and a passion for helping people make better decisions with data.Required Experience Five or more years of experience in product ownership, business intelligence, analytics, data product management, business analysis, reporting, process improvement, digital transformation, or related rolesExperience Power BI, building and managing product roadmaps and prioritizing competing business and reporting demandsStrong business analysis skills, including discovery, process mapping, requirements gathering, user stories, KPI design, acceptance criteria, and benefit measurementWorking knowledge of modern BI and data concepts, including semantic models, dimensional modelling, data quality, lineage, governance, security, refresh cycles, and self-service analyticsExperience defining business metrics and facilitating alignment on calculations, ownership, source systems, business rules, and intended useExperience partnering with technical teams to validate source data, reconcile reporting outputs, investigate defects, and ensure analytics are fit for decision-makingStrong stakeholder management, facilitation, and consulting skills, including the ability to challenge assumptions and guide conversations toward business outcomesExperience leading testing, user acceptance, release readiness, training, documentation, and adoption activitiesExcellent communication skills with the ability to engage technical, operational,



and executive audiencesNice to Have Experience with Microsoft Fabric, Azure Data Services, SQL, DAX, Power Query, Dataverse, or comparable analytics platformsExperience working with enterprise systems such as Microsoft Dynamics 365, ERP, CRM, finance, warehouse, sales, commerce, or supply chain platformsFamiliarity with star schemas, certified semantic models, data catalogues, row-level security, governance frameworks, and reporting lifecycle managementExperience rationalizing legacy reports and spreadsheets, developing KPI dictionaries, supporting self-service analytics, or improving data literacyMicrosoft certifications in Data & AI, Power BI, Fabric, Azure, Business Applications, or related technologiesWhy Join Trail? At Trail Appliances, you'll have the opportunity to influence how a growing Canadian organization leverages data to improve decision-making, operational performance, customer experience, and business outcomes.You’ll join a collaborative team that values curiosity, continuous improvement, accountability, and practical innovation. You’ll be empowered to challenge the status quo, simplify complexity, and help create a data-driven culture across the organization.Most importantly, you’ll work with people who genuinely care about one another, our customers, and the communities we serve.What We Offer Competitive compensation and benefits packageHybrid work environmentOpportunities for professional development and continuous learningA collaborative, supportive, and values-driven cultureThe opportunity to make a measurable impact on the future of our businessIf you're excited about helping a business make smarter decisions through trusted data, meaningful insights, and modern analytics, we'd love to hear from you.INDHPWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr

📌 Product Owner - Data & Business Intelligence (Richmond)
🏢 Trail Appliances BC
📍 Richmond