DWF Group is a global provider of integrated legal and business services. As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence. We foster a professional, supportive, and engaging environment where our people are encouraged to grow and contribute meaningfully.With a strong focus on litigation, we continually look beyond traditional approaches to deliver progressive, creative solutions that add real value for our clients.DWF takes pride in cultivating a collegial workplace that promotes teamwork, professional development, and social connection among staff and lawyers alike. We believe people thrive when they feel supported, empowered, and part of a collaborative culture.Join us at DWF!We are seeking a Manager, Legal Support Services to join our Vancouver office. This role is responsible for overseeing the legal support staff in our Vancouver office, including Legal Assistants (LAA), Paralegals, and other administrative groups as well as acting as a resource to our Calgary and Toronto offices, as needed. This position plays a crucial role in driving the performance and professional growth of our legal support teams.An ideal candidate is someone with experience in legal support services or legal management who thrives in a collaborative team environment and is focused on achieving results. They have strong leadership skills, excellent communication abilities,



and a proven track record in performance management and team development. Additionally, they are organized, strategic, and adept at problem-solving, making them a valuable asset to our agile and innovative team.ResponsibilitiesAct as the line manager for Legal Assistants (LAAs), Paralegals, the Office Services Manager, and other administrative groups in Vancouver.Act as a resource for the Calgary and Toronto offices, as needed, providing guidance and support on legal support staffing, workflow, performance management, recruitment, and other operational matters.Manage the performance review process, including probationary reviews, annual reviews, and ongoing performance management.Provide coaching and guidance to lawyers on managing team performance and oversee performance improvement plans in conjunction with HR.Coordinate legal support teams for new and existing lawyers, ensuring effective support allocations and managing team adjustments as required.Identify and facilitate learning and development opportunities to enhance the skills and career development of legal support staff, in conjunction with Learning & Development and HR.Manage the recruitment and selection process for legal support staff.Participate in determining and recommending compensation and annual salary increases for legal support staff, taking into

📌 Manager Legal Support Services (Vancouver)
🏢 DWF
📍 Vancouver