Position Summary:The Indigenous Cultural Liaison Support Worker (ICL) provides the Indigenous lens and consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community, while advocating for access and rights as needed.These can include but are not limited to liaising with and/or supporting cultural activities/programming; Indigenous-led and informed case planning for Indigenous clients; connecting clients withoutside organizational supports/connecting to agencies that assist; and accompanying clients in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including medication administration, building security, crisis intervention, building maintenance, and front‐line overdose response.Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self‐identified and self‐determined goals for culture, connection/reconnection, and community integration; while advocating for access, rights, and Cultural Safety as needed.Job Competition #job2026.318Closing Date: Midnight October 30, 2026Job: Indigenous Cultural Liaison Support Worker, Maple Ridge ICM, Permanent, Part-Time, 0.9 FTESalary Range: $33.49 - $35.31 (BCGEU, Grid 34)Hours: 67.5 bi weeklySchedule:Week 1: Monday-Thursday 12:30pm - 8:30pm, Friday 8:30am - 4:30pm; Week 2: Tuesday-Thursday 8:30am - 4:30pm, Friday 12:30pm - 8:30pm; Week 3: Saturday-Sunday 8:30am - 4:30pm, Thursday 8:30am - 4:30pm, Friday 12:30pm - 8:30pm; Week 4: Saturday-Sunday 8:30am - 4:30pm, Wednesday-Friday 8:30am - 4:30pm; At present, includes 30-minute unpaid meal breakWork Site: Maple Ridge, BCStart Date: As soon as possibleIndigenous ancestry/identity is a bona fide occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) staff only please.A transparent British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.A valid B.C. Driver's License, an acceptable drivers abstract, and use of a reliable personal vehicle is required. (N Driver Licence might be acceptable.)Program SummaryMaple Ridge ICM - Intensive case management plays a vital role in the continuum of services and supports for people with serious mental illness and substance use issues in BC. The ICM Team assists clients by helping them to identify and achieve personalized recovery goals and by assisting in the coordination of support services (e.G. mental health, criminal justice, family, and addictions services).



The ICM team also provides housing opportunities for clients using a 'housing first' scattered site approach.Clients are offered immediate access to rent supplements so they have the opportunity to live in the same kinds of permanent independent apartments that are typically available to people without mental illness, and the rent supplements are provided without requiring participation in psychiatric or substance use treatment. Self-determination and choice are at the centre of all considerations with respect to the provision of housing and support services.Qualification:A Diploma in community social servicesTwo years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social servicesOr an equivalent combination of education, training and experienceCurrent First Aid and CPR certification; Naloxone CertificationValid Class 5 BC Driver's Licence with an acceptable driver's abstractSupport Worker Key Skills and AbilitiesKnowledge of Housing First and ability to apply the principles in practiceKnowledge of community integration and its application for individuals living with mental illnessDemonstrated understanding of community based service provision and an understanding of safe practice when providing outreach services and or working aloneAbility to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their lifeKnowledge of the integrated concurrent disorders recovery model for working with chronically homeless individualsKnowledge of recovery oriented practice in supporting individuals experiencing mental illness and/or problematic substance useKnowledge of mental health diagnoses, medications, treatment and support resourcesBasic knowledge of health care disciplines and their role in careBasic knowledge of legislation and government policies and procedures that relate to the client including the Residential Tenancy Act and the BC Mental Health Act.Knowledge of the bio-psychosocial addictions model, including stages of change and harm reductionKnowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis CKnowledge of the housing continuum, including supported housing systems and program models for special needs populationsDemonstrates understanding of oppression and marginalization as related to chronically homeless individualsAbility to effectively and safely resolve crisis situationsAbility to work both independently and collaboratively as part of a teamAbility to communicate effectively verbally and in writingAbility to apply knowledge and experience of the case management process in a way that considers a holistic approach to wellness and that is responsive cultural diversityAbility to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situationsAbility to prepare and maintain written and computerized records, compile reports and complete other program documentation, including writing and updating service plans for primary caseload, writing progress notes, completing incident reports, on-call logs, letters, and documentation related to the program.Ability to operate computers and smart phones and effective use of software applications such as Microsoft Word and Excel and web based applicationsPhysical ability to perform the duties of the position such as, but not limited to working in all-weather conditions, sitting/driving for long periods, assisting with packing and moving household items, lifting/carrying items up to 30lbs, climbing stairs.Access to an adequately insured and reliable vehicle must available for use for all shifts worked. Reimbursement amounts are available for changes in insurance coverage required to transport program participants during the course of duties.Indigenous Cultural Liaison Key Skills and AbilitiesExperience navigating paths to healing and work with individuals using culturally informed strategiesKnowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicineKnowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60's scoop, child and family welfare system; knowledge of indigenouscultures, services, ways of healing and recoveryFostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to healingPerform other duties as assignedSpecific Job DutiesResearch/connect individual and group supports for indigenous tenants regarding indigenous ways of understanding healing and recovery, indigenous services and resources, and indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and managerWalk beside indigenous tenants as they connect with community and cultural events and build supports with the tenant such as elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL reference group at RainCityCollaborate with additional ICL supports in the site around planning and running the programmingAssist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as neededAssists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and supportOrientate new tenants to the role of the ICL and familiarize them with cultural servicesPerform related work as assigned

📌 Maple Ridge Icm - Indigenous Cultural Liaison Support Worker (Mon-Sat Days)
🏢 RAINCITY HOUSING
📍 Maple Ridge