POP MART seeks a customer-focused Retail Sales Associate at Sherway Gardens, using product knowledge and storytelling to create memorable shopping experiences.

This Retail Sales Associate position serves as a POP MART brand ambassador in the retail department. You will build customer connections, introduce collectible art toys, and recommend products personally. The work includes merchandising, inventory management, point-of-sale transactions, and maintaining an organized store.

Key Responsibilities:

- Welcome guests and build authentic customer relationships
- Share POP MART stories, artists, characters, and collections
- Recommend products, upsell merchandise, and pursue sales goals
- Process purchases, returns, exchanges, and loyalty transactions
- Maintain merchandise,



inventory, cleanliness, and stockroom organization

Requirements:

- One year of customer-facing experience preferred
- Strong communication and interpersonal skills
- Interest in collectibles, designer toys, art, or pop culture
- Comfort learning point-of-sale systems and operational processes
- Versatile availability, including weekends, holidays, and peak periods

Bring customer service, product recommendations, and collectible culture knowledge to POP MART’s Sherway Gardens retail team.

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📌 POP MART Retail Sales Associate (Toronto)
🏢 POP MART
📍 Toronto