Create welcoming customer experiences at RCSS 820 Main St E in Milton through exceptional service, guidance, and safety awareness. Support customers and colleagues throughout each store visit.
Reporting to Asset Protection, this Customer Experience Ambassador serves as a friendly first point of contact. The position focuses on customer inquiries, entrance and exit flow, hazard awareness, urgent situations, and accurate reporting. Previous retail or customer-facing experience is preferred.
Key Responsibilities:
- Welcome customers and colleagues with exceptional service
- Assist inquiries and guide customer flow
- Identify and address spills and wet floors
- Respond calmly to urgent situations and escalate appropriately
- Complete daily, weekly, and monthly reports
Requirements:
- Previous retail or customer-facing experience preferred
- Strong collaboration and relationship-building abilities
- Exceptional customer service and rapport-building skills
- Skilled, friendly, approachable demeanour
- Ability to stand or walk for extended periods
Bring customer service, composure, and safety awareness to Loblaw Companies Limited as a Customer Experience Ambassador in Milton.