Security Officers are responsible for the overall security of all chips, monies and gaming equipment, as well as the safety of patrons, casino employees and volunteer workers.Core CompetenciesCustomer ServiceDecision Making and JudgementSafety OrientationCommunicationTeamworkJob DutiesEnsures that all money and chips are safeguarded in accordance with policy.Provide escorts to Organization Chip Runners completing chip fills and/or credits to tables.Provide escorts whenever and wherever monies and chips are moved within the casino.Provide escorts to patrons and (after dark) staff, from the casino to their vehicles.Provide escorts and verification for large jackpot payouts.Maintain security at all public entrances while the Casino is open.Completes written reports on all incidents.Identify and monitor suspected criminal activity.Provide prompt, courteous and friendly service to patrons and to fellow employee.Execute assigned duties in a positive and professional manner in accordance with Casino Terms and Conditions, Operating Guidelines and established company policies.Liaison with and provide assistance to the local police service.Maintain a high level of knowledge of all casino games and methods of cheating at play.Provide Medical Aid to patrons and employees.Control all Lost & Found items.Assist in the morning Slot Pull and evening Gaming and Poker Pulls.Provide coverage for Customer Service/Coat check when staff is on a break (checking coats, answering phones, paging patrons and employees, answering inquiries from patrons, etc.)Perform other reasonable job duties as requested by PURE Canadian Gaming.RequirementsSecurity Clearance and License requiredFirst Aid CertificationNotebook TrainingFINTRAC TrainingPPCT (Pressure Point and Control Tactics) and Hand Cuff TrainingAGLC Smart Training Program Certification within 30 days of hireProTect - SECURITY Staff TrainingProServe – LIQUOR Staff TrainingDeal Us In Phase I – CASINO Staff TrainingDeal Us In Phase II – CASINO Staff TrainingAbility to verbally communicate effectively with guests and co-workers.Customer Inquiries, customer service, conflict resolutionPushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walkingExcellent interpersonal and communication skillsTakes ownership of duties, shows initiative and is a proactive strategic thinker with a solid focus on goals, setting priorities and time managementTeam playerWork ConditionsStand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.Must be available to work all shifts including evenings, weekends and holidaysMust be able to work in a fast-paced working environment

📌 Part-Time Security Officer (Calgary)
🏢 Calgary
📍 Calgary