Coordinate manufacturing orders for John Crane Canada using customer service, product applications, and detailed drawing interpretation. This is a full time position.

As an Order Management Coordinator, you will assist customers with purchases and repairs of mechanical seals. You will process orders, research quotations, and coordinate requirements across Engineering, Purchasing, Assembly, Manufacturing, and Invoicing. The work supports delivery commitments and customer resolution.

Key Responsibilities:

- Interact with customers through telephone, fax, and email
- Research product applications and prepare price quotations
- Enter orders and compile bills of materials
- Coordinate customer requirements across internal departments
- Manage deliveries and respond to potential delays

Requirements:

- Two years of customer service experience in manufacturing
- Experience creating and processing orders and quotations
- Ability to read detailed drawings and use measuring instruments
- Effective written and verbal communication skills
- AS400 or SAP familiarity is beneficial

Support John Crane Canada customers through order processing, mechanical seal purchases, quotations, and coordinated delivery management.

📌 Manufacturing Order Management Coordinator (Edmonton)
🏢 Smiths Group
📍 Edmonton