Drive corporate receivables resolution at CPKC through negotiation, problem-solving, and relationship management across a portfolio of accounts. Monitor balances and secure commitments.
As a Corporate Collections Analyst, you will own corporate accounts and advance past-due balances toward resolution. The work includes customer conversations, dispute resolution, payment negotiations, and practical solutions. You will protect CPKC’s financial interests while maintaining productive customer relationships and meeting portfolio goals.
Key Responsibilities:
- Monitor receivables and drive past-due balances toward resolution
- Lead qualified conversations about overdue balances and payment expectations
- Negotiate commitments, document actions, and follow through to resolution
- Investigate discrepancies and resolve complex account issues
- Maintain accurate records and analyze account information using Microsoft Office
Requirements:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- Minimum two years of corporate, commercial, or business-to-business collections experience
- Strong negotiation and problem-solving skills
- Ability to manage complex, high-risk, and escalated accounts independently
- SAP ECC or S/4HANA experience considered an asset
Apply corporate collections expertise, negotiation, and account analysis to advance CPKC’s financial interests and customer relationships.