Collision Consultant At Birchwood Collision (Headingley)

Collision Consultant At Birchwood Collision (Headingley)

27 Oct
|
Birchwood Automotive Group
|
Headingley

27 Oct

Birchwood Automotive Group

Headingley

Elevate the customer experience at Birchwood Collision Centre as a Collision Consultant. Utilize your communication skills to manage repairs, inquiries, and follow-ups for customer satisfaction.As a full time Collision Consultant, you'll report directly to the Production Manager. This role requires building relationships with customers, clearly communicating repairs and costs, and completing essential paperwork. A suitable candidate will have a strong commitment to customer satisfaction and collaborative teamwork, enhanced by organization and tech skills.Key Responsibilities:Handle customer inquiries via phone and in personExplain needed repairs and associated costsFollow up with customers to gauge satisfactionComplete collision repair order paperworkBuild rapport and foster strong customer relationshipsRequirements:Proven commitment to customer satisfactionCompleted post-secondary education preferredHigh attention to detail and organizational skillsComfortable with technology and Microsoft applicationsValid driver's license and clean driver abstractDrive customer satisfaction through expert communication and relationship-building at Birchwood Collision.

📌 Collision Consultant At Birchwood Collision (Headingley)
🏢 Birchwood Automotive Group
📍 Headingley

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