Lead Pw C Canada’s Human Capital Operational Excellence team through process execution, continuous improvement, and collaboration across business partners. This is a hybrid, 12-month full-time secondment chance.As a Manager in Internal Firm Services, you will guide x Lo S process execution and improvement across Human Capital. You will transform, simplify, standardize, automate, and document processes with HCBPs. The work includes defined SLAs and KPIs, Gen AI, and cross-functional support.Key Responsibilities: Lead HC Operational Excellence process execution and improvement initiativesMonitor service delivery standards and team capacityCollaborate with HCBPs on process standardization and documentationSupport planned and bespoke processes with SLAs and KPIsReport process performance and recommend best practicesRequirements: Strong understanding of Human Capital processes and best practicesExcellent project management and organizational skillsAbility to analyze and improve processesStrong leadership and communication skillsKnowledge of HC regulations and compliance requirementsBring Human Capital leadership, process improvement, and cross-functional collaboration to Pw C Canada’s Operational Excellence team.#J-18808-Ljbffr

📌 Human Capital Operations Manager (Calgary)
🏢 PwC
📍 Calgary