ABOUT US

Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact.

JOB DESCRIPTION

We are seeking a Manual QA Analyst to support testing for a Point of Sale (POS) project. The role involves developing test cases, executing functional tests, tracking defects, and validating application behaviour across devices and connected peripherals. The ideal candidate is a strong individual contributor who can work independently and communicate effectively with cross-functional teams.

Office Location

Toronto – North York

Employment Type

Permanent

Role Type

New position – current requirement

Work Arrangement

Hybrid (4 days in office)

Position Responsibilities

- Review business requirements and acceptance criteria to identify test scenarios and ensure comprehensive test coverage.
- Develop, maintain, and execute manual test cases for functional, regression, integration, and end-to-end testing.
- Validate POS application functionality and interactions with devices such as PIN pads, receipt printers, and other connected peripherals.
- Test transaction workflows, device connectivity, error handling,



and recovery scenarios.
- Identify, document, and track defects, providing clear reproduction steps and supporting evidence.
- Collaborate with developers, business analysts, and product teams to clarify requirements, resolve defects, and validate fixes.
- Prepare test execution reports and communicate testing progress, risks, and blockers.
- Manage assigned testing activities independently and contribute to timely delivery.

Required Qualifications

- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 5–7 years of experience in software quality assurance, with a strong focus on manual testing.
- Strong experience in functional testing, test scenario identification, and test case development and execution.
- Experience with defect tracking throughout the defect lifecycle, including reporting, retesting, and closure.
- Ability to translate business requirements into clear, comprehensive test cases.
- Solid analytical, troubleshooting, and problem-solving skills.
- Ability to work independently and take ownership of assigned deliverables.

Preferred Qualifications

- Device or mobile testing experience is highly preferred, particularly testing involving PIN pads, printers, or other POS peripherals.
- Experience in retail or Point of Sale environments.
- Familiarity with retail transaction workflows, including purchases, returns, refunds, discounts, and

📌 Manual QA (Toronto)
🏢 Infoya
📍 Toronto