Lead customer experience at TD Canada Trust in Winnipeg, using mentorship and banking expertise across a medium-sized branch team.As Branch Manager, you will guide customer conversations, support business results, and uphold internal policies, practices, and processes. You will provide advice on banking solutions while building lasting customer relationships. The role also involves business development, operational accuracy, and collaboration with Wealth and Business Banking.Key Responsibilities: Mentor employees on advice-giving strategies for banking solutionsUnderstand financial needs and provide appropriate customer solutionsResolve escalated customer issues and reported mattersDevelop business strategies and communicate results to employeesEnsure accurate transactions and optimal employee schedulingRequirements: Undergraduate degree or more than five years relevant experienceCompletion of BCO and IFIC or CSC CourseKnowledge of advanced investing and credit processesProficiency with MS Office and internet applicationsStrong communication, negotiation, and problem-solving skillsBring branch leadership, customer advice, compliance awareness, and relationship-building skills to TD Canada Trust in Winnipeg.#J-18808-Ljbffr

📌 Td Branch Manager Customer Experience (Winnipeg)
🏢 TD Bank Group
📍 Winnipeg