27 Oct
|
Trane Technologies
|
Burnaby
27 Oct
Trane Technologies
Burnaby
Contribute to sustainability at Trane Technologies as a Client Service Representative in Burnaby, BC. Deliver exceptional service and support while executing service agreements and enhancing customer relationships.In this in office role, you'll oversee growth and satisfaction for small service agreement clients, partnering closely with the Sales team. Your responsibilities include managing customer accounts, developing account profiles, and strategizing service delivery plans.
Engage in prospecting activities to expand the customer base while ensuring timely follow-ups and effective communication throughout.Key Responsibilities:Ensure customer satisfaction and retention in assigned accountsDrive account management and service delivery plansProspect non-agreement customers through various channelsReview financial performance and implement corrective actionsCommunicate promptly with customers regarding inquiriesRequirements:Bachelor's degree or relevant experience preferredProficiency in Salesforce and HVAC systemsStrong communication and multi-tasking skillsAbility to think critically in high-stress situationsValid driver's license with no major violationsLeverage your customer service skills to help drive impactful solutions at Trane Technologies in Burnaby.
📌 Client Service Representative At Trane Technologies (Burnaby)
🏢 Trane Technologies
📍 Burnaby