Elevate customer service excellence with Cognizant as a Bilingual Cantonese Sales & Customer Service Representative. Provide support over the phone and help navigate customer inquiries in this remote position.Cognizant is expanding its customer service team in Canada and seeks a driven Cantonese-speaking representative. In this role, you will utilize your customer service skills to assist clients through calls, emails, and chat for efficient order management. Your proficiency in both Cantonese and English will enable effective communication, enhancing customer experience and problem resolution.Key Responsibilities:Provide sales support through phone, email, and chatTrack customer inquiries using computerized systemsResolve basic queries and document issuesRedirect callers to self-service options as neededProcess incoming orders and follow up proactivelyRequirements:High School Diploma or equivalentMinimum 2 years of customer service experienceBilingual in English and CantoneseStrong written and verbal communication skillsAbility to work well in a team-oriented, rapid-paced environmentDrive impactful customer solutions with your bilingual skills at Cognizant!

📌 Cantonese Sales Representative At Cognizant (Edmonton)
🏢 Cognizant Technology Solutions
📍 Edmonton