Responsibilities: Implements detailed plans and recommends policies/procedures regarding program specific requirements, and contributes to establishing and implementing divisional policies and procedures.

Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of health & safety work quality and organizational performance, continuous learning and encourages innovation in others.

Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.

Authorizes and coordinates vacation and overtime requests.

Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.

Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

Establishes, implements and monitors performance measures including fiscal and program performance within the assigned portfolio to ensure services are meeting the goals of the Division.

Responsible for the safe and reliable operation of all mechanical, electrical, HVAC, plumbing, life safety and architectural/structural systems.

Ensures the building envelope and grounds are maintained to standards and facility uptime objectives are met.

Schedules and coordinates contracted and in-house services (trades, electrical, custodial, HVAC, pest control, etc.) to ensure efficiencies, and makes sure work orders are completed on time in line with KPIs.

Supervises the delivery and contracting of Facility and Mechanical Services to provide construction, installations, maintenance and repairs to the Divisions infrastructure and to ensure that work meets legislative requirements.

Sets up and administers a comprehensive facilities/building preventive maintenance and conservation program for all equipment and amenities, in consultation with the Manager, Facilities Management, to ensure uninterrupted service delivery.

Manages a safe and healthy workplace by ensuring proper cleaning and lifting techniques and the safe removal of biohazards.

Conducts building inspections, develops work plans and implements cost-effective solutions consistent with good facilities management practices, considering cost, budget, environment and timelines.

Ensures that the infrastructure and physical assets of the facilities are conserved and maintained in a good state of repair and usefulness by identifying needs and managing programs in consultation with the Manager, Facilities Management.

Responds to building/mechanical emergencies and/or priority situations by anticipating problems, making decisions, and marshalling and deploying appropriate financial and human resources.

Provides on-site emergency response and real-time communication updates to management and Home leadership.

Given the nature of SSLTC 24/7 operations, this role requires 24/7 on-call availability for emergency support.

Supervises staff and directs contractors involved in the repair,



maintenance and installation of walkway and parking lot lighting; electrical services; public address and sound systems; mechanical systems; security systems; other LTC-specific systems; and elevating devices.

Provides locates for buried electrical services as required.

Reviews plans for minor repair and state of good repair projects to determine material, equipment and staffing requirements.

Recommends changes to design plans to the Manager, Facilities Management to resolve possible installation and maintenance problems.

Supervises staff and directs contractors involved in minor building renovations, glass replacement, repairs and maintenance of all amenities, painting, sign installation, fencing and welding services.

Maintains computerized records on preventive maintenance programs, work performance, building mechanics and structure, mechanical equipment inventory, staff evaluation and discipline, timesheets and staff reports.

Ensures all documentation related to unit activities is created and maintained.

Collaborates with other sections, the Home Administrator and Home leadership, and communicates proactively with management and stakeholders to deliver timely, cost-effective service and a high level of client satisfaction.

Leads continuous improvement by recommending and implementing industry best practices, re-engineering operational practices, and working with internal teams on sustainability and improvement initiatives.

Participates on building or site committees focused on the long-term sustainability of the facility.

Ensures compliance with the Collective Agreements covering unionized City Workers in Locals 416 and 79; and Provincial Collective Agreements covering certified Trades staff in Technical Services (Carpenters Local 27, Electricians Local 353, Plumbers, Local 46, Painters and Graphic and Sign Writer, Local 557).

Ensures that the quality of work and service meets departmental standards and that all work performed is in compliance with all legislative regulations including but not limited to; WHMIS, Building Code, Fire Code, Electrical Code, TSSA and the Occupational Health and Safety Act.

Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place in order to develop a strong culture of Health and Safety and minimize any Health and Safety issues.

Key Qualifications: Your application must describe your qualifications as they relate to: Post-secondary education in Mechanical and/or Electrical technician certification, Building Operator certification, Facilities Maintenance certification, and/or a relevant trade licence, or an equivalent combination of education and experience.

Considerable experience working in all aspects of building systems, including heating, ventilating and air conditioning (HVAC); electrical; plumbing; fire and life safety; building automation systems; and accessibility.





Considerable experience leading, coaching, training and mentoring a team of unionized maintenance, trades and technical staff, including providing work direction and holding staff accountable, and developing collaborative internal and external business relationships.

Considerable experience managing 24/7 operations and maintenance of mechanical, electrical and control systems in a critical environment facility, without disruption to operations.

Experience working in a public sector and/or 24/7 Healthcare/Long-Term Care setting is considered an asset.

Ability to respond to building/mechanical emergencies and/or priority situations by anticipating problems, making decisions, marshalling and deploying appropriate financial and human resources, and preparing regulatory documentation.

Considerable experience developing and implementing a comprehensive facilities/building preventive maintenance and conservation program for all equipment and amenities.

Considerable experience planning, scheduling and coordinating the work of in-house staff and contracted professionals, including timely work order management in line with KPIs.

Experience developing and managing operating budgets, and administering assigned operating and capital budgets within approved limits.

Comprehensive knowledge of common building operational policies and related acts, codes and legislative regulations, including but not limited to: WHMIS, Ontario Building Code, Fire Code, Electrical Code, Plumbing Code, Technical Standards & Safety Act (TSSA), Occupational Health & Safety Act, Construction Act, and Accessibility for Ontarians with Disabilities Act (AODA). knowledge of Ministry of Long-Term Care -Fixing Long-Term Act is an asset.

Comprehensive knowledge of the Collective Agreements covering unionized City workers in C.U.P.E.

Locals 416 and 79, and the Provincial Collective Agreements covering certified Trades staff in Technical Services (Carpenters Local 27, Electricians Local 353, Plumbers Local 46, Painters and Graphic and Sign Writers Local 557).

Experience in project management within large complex organizations and Project Management Professional Certification (PMP) from the Project Management Institute and/or FMP designation from the International Facility Management Association (IFMA) is considered an asset.

Proficiency using the Microsoft Office Suite (Word, Excel, Outlook) and SAP, including CMMS.

Highly developed interpersonal skills, with the ability to communicate effectively both orally and in writing at all levels of the organization, including elected officials and internal and external clients.

This includes preparing briefing notes, reports and other documents.

Must hold and maintain a valid Province of Ontario Class G Driver's Licence and be able to obtain a City driver's permit.

Ability to work flexible hours and travel to various locations throughout the City, as required.

Ability to respond to after-hours facility needs and other on-call responsibilities, including evenings, weekends and holidays, as required.

Given the nature of SSLTC 24/7 operations, this role requires schedule flexibility.

Please

📌 SUPERVISOR FACILITY & MECHANICAL SERVICES (Toronto)
🏢 City of Toronto
📍 Toronto