Serve CIBC clients onsite as a Client Engagement Associate, using financial services knowledge and digital literacy to support everyday banking needs. Work 15 hours weekly with flexibility for evenings and weekends.
As part of CIBC’s Personal and Business Banking Team, you will provide first-line support in a banking centre. You will answer questions, assist with transactions, explain digital banking options, and connect clients with suitable solutions or team members. The position supports basic banking product sales, specialist referrals, and stronger client relationships.
Key Responsibilities:
- Help clients manage accounts and banking products
- Answer questions and assist with transactions
- Introduce clients to mobile banking applications
- Support sales of basic banking products
- Identify specialist referral opportunities for client goals
Requirements:
- Client-first approach and meaningful communication
- Goal-oriented, respectful, and authentic relationship building
- Digital literacy and adaptability with new tools
- Flexibility for banking centre hours and locations
- Ability to work onsite full time
Bring client service, problem solving, digital literacy, and transaction support to CIBC’s Victoria-Hillside Centre banking team.
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📌 Client Engagement Associate Banking Centre (Victoria)
🏢 CIBC
📍 Victoria