The Ian Martin Group is seeking a Customer Service Representative to handle inbound calls and inquiries about MCCSS programs in Toronto. You will assist with ODSP eligibility questions, guide customers through MyBenefits and the Disability Support Portal, and document interactions in our systems.
Role requires robust communication, problem-solving, and the ability to navigate multiple platforms while maintaining confidentiality.
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📌 ODSP & Digital Services Support Agent (Toronto)
🏢 Ian Martin Group
📍 Toronto
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