Pay Range

CAD $18.80 - CAD $18.83 /Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Delta Guelph Conference Centre in Guelph, ON .

Job Purpose:

- Maintains the overall cleanliness of the hotel’s public space by cleaning all assigned areas thoroughly on a daily basis.
- Cleans public areas including floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club; outdoor walkways, gardens, parking lot, pool and entrance areas.
- Completes work projects as assigned by supervisor and management.
- Cleans and polishes floors, windows, mirrors, vending machines and ice machines.
- Vacuums, shampoos, and removes burn spots from carpets as required.
- Removes all litter from public space.
- Dusts all spots thoroughly.
- Performs other cleaning duties as required.
- Uses housekeeping chemicals as necessary to clean assigned areas to standard.
- Prevents any damage to hotel property by exercising proper caution with chemicals.
- Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly.
- Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis.
- Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner.
- Turns in articles found in public space to Lost and Found.
- Performs laundry duties as assigned, including collecting, sorting, washing, drying, folding, and distributing hotel linens and other laundry items.
- Ensures proper handling and storage of clean and soiled linens and maintains the laundry area in a clean, organized, and sanitary condition.
- Reports any laundry equipment or maintenance issues promptly to the appropriate supervisor.
- Performs other duties as requested,



such as cleaning unexpected spills and executing special guest requests.
- Takes every opportunity to impress the guest and promptly responds to and resolves guest complaints.
- Anticipates and exceeds guest expectations.
- Smiles, has eye contact, and greets guests immediately upon each encounter.
- Handles special requests properly.
- Assists other housekeeping associates in maintaining clean and organized work and public areas.
- Follows correct procedures for entering a guest room.
- Keeps voices and other noise low on guest floors, especially in the morning.
- Follows all applicable Company Standard Operating Procedures.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

REQUIRED SKILLS / ABILITIES

Teamwork Skills

- Be an enthusiastic, helpful, and positive member of the team.
- Be qualified, responsible, and mature in conduct and behavior.
- Be understanding of, encouraging to, and friendly with all co-workers and supervisors.
- Communicate pertinent information to supervisors and co-workers.
- Care for co-workers’ rooms, carts, and equipment.
- Respond positively to new ideas.
- Accept critical/developmental feedback openly.

Safety and Security Skills

- Be knowledgeable of policies regarding emergency procedures.
- Minimize safety hazards by following all safety and security rules and procedures.
- Be knowledgeable about bloodborne pathogen procedures.
- Properly document and store lost and found items.
- Use all chemicals and cleaners properly.
- Properly handle and account for keys.
- Follow policies and procedures regarding guest rooms, access, key accountability and procedures, and lost and found items.
- Be able to speak and understand the primary lan

📌 Houseperson (Guelph)
🏢 Hotel Equities
📍 Guelph