Title: Enterprise (CLM) Operations Support Engineer - Location: Brampton, ON - Hybrid (2-3 Days WFO) Duration: 6-12 months Pay Range: C$50 INC Enterprise Certificate lifecycle management, Venfi/Cyber

Ark Certificate Management certified and experienced Role Descriptions: Certificate Lifecycle Operations

Manage certificate discovery| enrollment| issuance| renewal| revocation| replacement| and retirement activities.

Maintain accurate certificate inventory| ownership| and lifecycle records.

Support large-scale certificate renewal events and emergency certificate replacement procedures.

Ensure compliance with enterprise PKI standards| security policies| and audit requirements.CLM Platform Administration

Administer and support SaaS-based Certificate Lifecycle Management platforms and Satellite / Connector components.

Configure certificate templates| enrollment policies| and integration connectors.

Monitor connector health| synchronization status| and platform availability.

Troubleshoot enrollment failures| renewal failures| connector communication issues| and API-related errors.PKI & Security Support

Support enterprise Public Key Infrastructure (PKI) operations.

Integrate with Client Active Directory Certificate Services (ADCS) and external Certificate Authorities.

Validate certificate chains| SAN entries| EKU usage| CRL/OCSP responses| and trust relationships.

Support private key protection| certificate governance| and audit logging requirements.

Automation & Integration

Utilize REST APIs for certificate enrollment| renewal| revocation| import/export| and reporting operations.





Develop or maintain automation scripts using Power

Shell| Python| Bash| or equivalent scripting languages.

Support ACMEv2-based certificate automation for enterprise workloads.

Assist with CI/CD and infrastructure automation integrations where applicable.

Cloud & Kubernetes Support

Support certificate operations for Kubernetes cert-manager environments.

Manage TLS certificates for Ingress Controllers| APIs| microservices| and containerized applications.

Support cloud-based certificate and key management services| including: Azure Key VaultAWS Certificate Manager (ACM)AWS KMS / Secrets Manager

Other enterprise cloud key management solutions

Monitoring & Reporting

Implement proactive monitoring for: Certificate expiry

Connector healthAPI failures

Enrollment and renewal exceptions

Generate operational dashboards| SLA reports| KPI metrics| and monthly service reports.

Participate in governance reviews and continuous service improvement initiatives.

Essential Skills: Experience with Enterprise Certificate Lifecycle Management (CLM) platforms

Solid understanding of PKI concepts and certificate lifecycle processes

Hands-on experience with SSL/TLS certificate management

Experience with Client ADCSKnowledge of ACMEv2 enrollment and renewal workflows





Experience managing Windows Certificate Store / CAPIExperience with REST API integrations

Proficiency in Power

Shell scripting

Preferred

Experience with Cyber

Ark Certificate Manager SaaS| Venafi| Keyfactor| Digi

Cert Trust Lifecycle Manager| App

ViewX| or similar enterprise CLM platforms

Kubernetes cert-manager

Azure Key VaultAWS ACM / KMSOpenSSL| keytool| and certificate troubleshooting utilities

Python or Bash scripting

Enterprise monitoring tools such as Splunk| Dynatrace| Prometheus| Grafana| or equivalent

Operational Support Expectations

Provide 8x5 operational support with participation in 24x7 on-call / follow-the-sun support rotation when required.

Support P1P4 incident management and major incident bridge activities.

Perform Root Cause Analysis (RCA) and contribute to problem management remediation plans.

Maintain operational runbooks| SOPs| and knowledge base documentation.

Preferred Certifications

Cyber

Ark Sentry Certificate Manager (preferred)Venafi Certified Professional

Client Certified: Windows Server / Identity

Certified Kubernetes Administrator (CKA) (nice to have)ITIL v4 Foundation Desirable Skills: Keyword: Skills: Cyber Security Experience Required: 6-8 Custom Fields: Name: Business Vertical Value: CL-CMTS Name: Work Location CDF Value: ~BRAMPTON, ONTARIO~ Name: Requisition ID Value: 10928041 Name: Assets Value: None Name: Child Value: IS-CMTS-4.3 Name: Parent Value: IS-CMTS-4-Parent Name: Type of Asset Value: None Name: Work Assignment Location Value: Hybrid

📌 Enterprise (CLM) Operations Support Engineer (Toronto)
🏢 Artech
📍 Toronto